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Sasha Lahrs is a seasoned professional in technical support and services, currently serving as the Sr. Technical Support Manager at Vagaro since September 2022. Previously, Sasha held the position of Manager - Technical Services and Support at Side from November 2020 to April 2022. Experience at TechExcel spans several roles including Manager - Technical Support & Professional Services and Senior Services & Support Engineer from March 2013 to November 2020. Prior positions include Technical Support at TIBCO Software Inc. from October 2010 to February 2013, Technical Support Engineer at TechExcel from April 2007 to October 2010, Technical Support Lead at Itron from April 2005 to April 2007, Technical Support Analyst at Taleo from December 2002 to April 2004, and various roles at Sybase, including Programmer/Analyst and Technical Support Engineer from July 1994 to November 2001.