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Sophia Treakle is a seasoned professional in customer success and strategic partnerships with extensive experience in account management. Currently serving as Senior Customer Success Manager at TeamSnap since February 2021, Sophia oversees over 350 Enterprise and Large Market accounts and has achieved significant milestones, including the largest upsell in company history. Earlier, as a Team Lead at Backroads, Sophia directed a team responsible for 3,000 vendors and $350 million in revenue, implementing data-driven strategies and enhancing revenue by 15%. Sophia's previous roles include managing strategic accounts in Europe and leading field operations, complemented by a solid educational background with a BA in Cultural Anthropology from Duke University and additional studies in French.