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Rashmi Dixit has a diverse work experience in the field of technical support and database analysis. Rashmi currently holds the position of Technical Support Manager at Vagaro since February 2023. Prior to this, they worked at ON24 as an SME Platform & Integration from August 2020 to January 2023. Before that, Rashmi worked at Birlasoft as a Team Lead from May 2015 to September 2019. Rashmi managed a team of 12 engineers, provided technical support to SAP customers, and ensured service level agreements were met. Rashmi's career started at Allscripts in September 2011 as a Database Analyst, where they monitored client applications, resolved IT service incidents, and identified potential problems. Rashmi left Allscripts in May 2015.

Rashmi Dixit completed their Bachelor of Engineering (BE) degree in Computer Technology/Computer Systems Technology from Rashtrasant Tukadoji Maharaj Nagpur University. Rashmi also earned a certification in Data Analytics from General Assembly in October 2021 and a certification in 70-761 Querying Data with Transact-SQL from Microsoft in September 2019. Additionally, they obtained a Certified Scrum Master (CSM) certification from Leanpitch, although the specific month and year of obtaining this certification are not provided. In 2021, they attended UC Berkeley Extension for a Technology Project Management program, although the duration of this program is not specified.