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Asmaa Lahlou is an experienced customer service professional currently working as a Customer Service Representative at Scotia Dealer Advantage since December 2018. In addition, Asmaa serves as a Technical Support Agent at Utopia Image Inc., providing technical assistance for Videotron products and ensuring a high level of customer satisfaction. Asmaa also has experience as a Server at Hôtel Espresso Montréal, where responsibilities include customer interaction, order processing, and maintaining service quality. Previous positions include a Collection Advisor at Canadian Dealer Lease Services Inc. and a Customer Service Representative at Best Buy Canada. Asmaa holds a Diploma in Computer Support from Institut teccart and a Bachelor's degree in Economics from Ecole Henri Matisse.