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Marie Schneider

Team Lead Support at Userlane

Marie Schneider has over 10 years of work experience. From 2020 to present, they have been working at Userlane as a Team Lead Support and Senior Support Agent. From 2017 to 2020, they worked at Indeed.com as a Team Lead Client Success, Shared and a Client Success Specialist. From 2015 to 2017, they worked at Hochschule Deggendorf as an Adjunct Professor and Course Assistant International Management & Applied Economics. From 2014 to 2015, they worked at Erasmus Student Network AISBL as a National Boards' Coordinator, and at German Academic Exchange Service (DAAD) as a Student Erasmus+ Expert. From 2012 to 2014, they worked at ESN Deutschland e.V. as President and Communication Manager, and at Carl Zeiss Meditec AG as an Intern Marketing/Communications. From 2011 to 2012, they worked at interculture.de e.V. as an Internship Intercultural Trainings, and from 2010 to 2011, they worked at University of Jena as an Internship Press office.

Marie Schneider has a diverse educational background, beginning with a Bachelor of Arts in Kommunikationswissenschaft from Friedrich Schiller University Jena in 2008 to 2012. Marie then completed a Master of Science in International Area Studies from The Martin Luther University of Halle-Wittenberg in 2015. In 2016, they obtained certificates in Coaching and Train the Trainer from Technische Hochschule Deggendorf, as well as a Youthpass certificate for Transnational Training and Cooperation Activities from the European Commission. In 2019, they completed a CIPD Diploma in Learning and Development from the National College of Ireland. In 2021, they obtained certifications in Human Resource Management: HR for People Managers Specialization, Storytelling and Influencing: Communicate with Impact, and Web Design for Everybody: Basics of Web Development & Coding Specialization from Coursera. Marie also obtained certifications in Leveraging Virtual and Hybrid Teams for Improved Effectiveness and Supporting Your Mental Health While Working from Home from LinkedIn. In 2022, they obtained certifications in Strategic Leadership: Impact, Change, and Decision-Making Specialization and Crucial Conversations for Mastering Dialogue from Coursera and Crucial Learning, respectively.

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