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Brittany (Britt) Cauley

Customer Success Manager at Black Kite

Brittany (Britt) Cauley has a diverse work experience spanning over several years. In 2006, they started their career at Camp Fire as a Site Coordinator and held this role until 2009. In 2010, they joined Primax as a Customer Service Representative and worked there until 2013. From 2013 to 2019, they worked at Silicon Valley Bank in various roles, including Global Card Client Advisor, Manager - Global Card Services, Financial Crimes Officer, and Client Service Advisor.

In 2019, Britt joined 3Play Media as a Customer Onboarding Specialist and later transitioned to the role of Account Manager. From April 2021 to October 2022, they served as a Senior Customer Success Manager at 3Play Media. Currently, they are employed at Black Kite as a Customer Success Manager, starting in October 2022.

Overall, Britt has gained extensive experience in customer service, client advising, and management roles throughout their career.

Brittany Cauley completed their Bachelor's degree in Psychology from UMass Boston, with a duration of four years from 2008 to 2012. In January 2020, they obtained a certification as a Video Accessibility Expert from 3Play Media.

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