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Nicholas Ramirez is currently the IT Help Desk Team Lead at Take-Two Interactive since August 2024, and also serves as a Desktop Support Specialist at Urology Austin since June 2023, with a previous role as Desktop Support Technician 2. Prior experience includes helping roles at Zenoss as a Help Desk Technician, Intuit, Caltech, and an IT Support Technician position at Boeing/Dell. Nicholas holds an Associate's degree in Psychology from Citrus College, earned between 2015 and 2017.