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Juliana Lopes Alves has a diverse work experience. Juliana began their career as a Monitoramento Informacional at B2W Digital in January 2016 and worked there until October 2017. Following that, they worked at Petrobras as an Estagiária em gestão de documentos from November 2017 to September 2019. Afterwards, Juliana joined Conexa Saúde as an Assistente de relacionamento com o cliente in September 2020, where they remained until April 2022. Currently, they are working at Memed in the Customer Experience role, starting in March 2022.

Juliana Lopes Alves completed their Bachelor's degree in Biblioteconomia e Gestão de Unidade de Informação at Universidade Federal do Rio de Janeiro from 2015 to 2020. Juliana also obtained additional certifications, including UI/UX & Prototype - Web from Estação Hack From Facebook in March 2021, Intermediate General English from Kaplan International Languages in March 2019, Customer Success from Rock Content in June 2020, and Marketing de Conteúdo from Rock Content in April 2020.