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Tory Jones is a dedicated professional with extensive experience in customer service and resource coordination. Currently serving as an Agency Resource Coordinator/HUD Counselor at the Urban League of Metropolitan Seattle, Tory effectively triages applicants to ensure access to relevant support services. Previous roles include Customer Service Representative at Pierce Transit and Customer Care Coordinator at DHL Global Forwarding, where Tory established long-lasting relationships with customers. With over a decade of experience in sales and customer satisfaction, many of those years at Comcast, Tory exhibits exceptional organizational skills and a proven ability to communicate effectively in high-pressure environments. Education includes attendance at Seattle Central College.