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Kaisa Cawley is an experienced operations analyst at Uplight, where roles have included operations associate, customer care analyst, and customer care representative since May 2019. Prior experience includes serving as a park ranger for the National Park Service, focusing on visitor education and engagement at Theodore Roosevelt National Park, as well as various roles such as paleontology lab volunteer and front desk receptionist. Kaisa's academic background includes a Bachelor's Degree in Biological Sciences from Wellesley College and a year of study at The University of Edinburgh. Skills encompass public speaking, customer service, and research in evolutionary biology and paleobiology.