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Lilian U. is currently working in Customer Success Operations at UP42 since January 2023. Prior experience includes roles as Team Support & QA Expert and Senior Customer Care Specialist at Zalando from June 2021 to December 2022, as well as a Social Media Manager for various freelance projects and a sales position at Canal Berlin. Additional experience includes bartending at Whisper Sister, barista work at Black Apron bakery, and a sales role at IMEPILT STUDIOS. Lilian U. also served as a waitress at Restaurant Kaks Kokka from March 2015 to April 2019. Educational background includes studies at Tallinna Majanduskool / Tallinn School of Economics from 2016 to 2018.