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Paul McCoy is an experienced professional in customer experience and business operations, currently serving as Director of Customer Experience and Senior Manager of Customer Strategy at Unsupervised since February 2020. Prior to this role, Paul held various positions at DISH Network from July 2014 to February 2020, including Business Operations Manager for Customer Onboarding Journey, where initiatives were implemented to enhance customer experience, and Sr Program Manager focused on launching high-speed fiber internet service. Earlier career experiences include roles as an Attribution Analyst at Carlson Growth Fund, an Equity Analyst at Thrivent Financial, and various internships in investment banking and equity analysis. Paul holds an MBA from the University of Minnesota and a BBA from the University of Iowa.