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Lynnette Phillips, MBA, SSBB, currently serves as the Senior Quality Management Specialist at University of Michigan Health-West, a role focused on developing provider relations, monitoring utilization management, and spearheading quality improvement initiatives within the Metro Health Integrated Network. Previously, Lynnette held the position of Senior Provider Account Representative at Priority Health, where responsibilities included clinical and operational improvements for healthcare provider groups. Earlier experience includes a role as Senior Specialty Pharmaceutical Sales Representative at Pfizer, specializing in branded pharmaceutical sales and team mentorship, and as an Account Manager at Home Medical of America, driving sales in home infusion and nursing therapy services. Lynnette holds an MBA in International Economics and a B.S. in Business, Management, Marketing, from Cornerstone University.