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Jonathan N. Urena, MHRM, serves as an HR Manager at Universal Services since January 2017, excelling in talent acquisition, onboarding, employee benefits administration, and performance management. Urena has successfully established measurable recruitment goals and maintained compliance with EEOC guidelines while fostering team collaboration within the organization. Previous roles include HR Business Partner and Human Resources Generalist/Payroll Specialist, where responsibilities encompassed payroll processing, affirmative action planning, and employee investigations. Urena's career began as an HR Assistant at Best Buy and includes experience in customer service at T-Mobile, as well as internships and other positions that highlight a comprehensive understanding of human resources operations. Urena holds a Master of Arts in Human Resources Management from Concordia University-St. Paul and a Bachelor's of Science in Human Resources Development and Management from the University of Minnesota.