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Michael Medlin has extensive work experience in various senior leadership roles in customer service and operations. Michael served as the Senior Director of Patient Success at United Vein Centers, overseeing patient access, experience, and front desk operations. At BlueGrace Logistics, they were the Vice President of Customer Support, responsible for managing the customer experience post-sale. Michael also worked as a Customer Service Manager at Metrohm USA and as the Sr. Director of National Security Operations at Comcast. In addition, Medlin held multiple roles at Verizon Wireless, including Associate Director of Customer Service and Associate Director of Technical Support.

Michael Medlin attended Ouachita Baptist University, where they pursued a B.A. in Business Administration with a focus on Economics. The duration of their studies at the university is not specified.