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Kelly Paterson is an experienced Customer Success Manager at Unbounce since March 2019, having previously held roles such as Senior Service Support Specialist and Service Support Coach within the same organization. Before joining Unbounce, Kelly worked at Wartenberger Club GmbH as a sport und fitnesskauffrau and served as Customer Service Manager at YEAY. Earlier experience includes working as a Customer Service Executive at Booking.com, where responsibilities involved managing guest relations and enhancing customer service standards as the Ethics Ambassador. Additional roles include Leisure Centre Assistant at Sport Aberdeen, Administration Officer at the Department for Work and Pensions, and Customer Team Member at Somerfield. Kelly's educational background includes a high school diploma from Mackie Academy.