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Erin Martin has experience as a Social Customer Care Supervisor and Social Media Strategist at NexGen Agency, managing multiple clients' social media platforms. They also worked as a Bookseller at Barnes & Noble, developing various skills in customer service. Erin served as Operations Director for 1000 WiseTribers at WiseTribe, and as Editor in Chief at The Odyssey at FAU. They hold a Bachelor of Arts degree in Journalism and Sociology from Florida Atlantic University.