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Johnny Burns currently serves as a Customer Success Manager at Unanet, beginning in March 2022. Prior to this role, Johnny was an Account Manager at Lumen Technologies from May 2021 to February 2022, where responsibilities included empowering businesses through innovative solutions. Earlier experience includes a Project Specialist Exteriors position at Lowe's Companies, Inc., and various roles at Hatch, including Onboarding Manager and Customer Success Manager, significantly contributing to client engagement and retention. Johnny's career also encompasses a Customer Operations Specialist role at UPS Freight, where development of customer relationships was a key focus, and ownership of Shutters Plus Inc., providing custom window treatment solutions. Education was obtained at John Tyler Community College.