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Nivs Pires currently serves as Operations Manager for Australia at UBT, where responsibilities include supporting over 3,000 Community business customers globally with business advisory and training programs. Prior experience includes a role as Business Advisor at Community Broker Network, recognized as one of the industry's top workplaces, and Client Service Manager for NSW and QLD at Insurance House Group. Nivs Pires has also held positions as Client Service Manager at JLT Australia and Account Executive at Arthur J. Gallagher & Co., specializing in commercial insurance broking. Educational credentials encompass an M.B.A. in Human Resources Management and Operations Management from Auckland University of Technology and multiple qualifications from ANZIIF in Insurance and Broking.