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David M. has a diverse work experience in the field of technical support and customer service. Starting in July 2016, they worked as a Senior Sampling Client Care Specialist at Bazaarvoice, where they gained expertise in client care. In March 2018, they joined PatientPop Inc. as a Team Lead in Customer Support for a brief period of three months. In June 2018, they moved to Uberall, where they held various positions, starting as a Team Lead - Client Support until October 2019. David then progressed to Manager of Support Services until August 2022 and subsequently served as the Director of Technical Support & Services for North America until September 2023. Finally, they transitioned to the role of Director, Global Technical Support at Uberall, a position they currently hold.

David M. attended Staffordshire University, where they pursued a degree in Media (Film) Production. David also obtained the Smartsheet Essential Training certification from LinkedIn in 2022.