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Emily Dowgialo

Senior Enterprise Customer Success Manager at Intercom

Emily Dowgialo has a diverse work experience spanning multiple industries. Emily is currently employed at Intercom as a Senior Enterprise Customer Success Manager, a role they have held since October 2022. Prior to this, they were an Enterprise Customer Success Manager at Intercom from November 2021 to October 2022, and a Customer Success Manager from June 2020 to November 2021.

Before joining Intercom, Emily worked at Clearbit as a Customer Success Manager from August 2019 to April 2020. Emily was responsible for managing customer relationships and ensuring their success with the company's products.

Emily also has experience at Yelp, where they served as a Data Management Associate and Content Associate. In their role as a Data Management Associate, they worked on high-volume data improvement projects and collaborated with various teams. Emily was also involved in quality assurance tasks related to database updates.

Additionally, Emily gained experience at Intercom earlier in their career as a Customer Success Manager and Support Engineer. As a Support Engineer, they helped customers integrate Intercom and provided technical support. Emily was also responsible for staying updated on product updates and serving as a go-to resource for internal product questions and technical escalations.

Emily's work experience also includes positions at SLATE contemporary gallery, where they worked as a Gallery Assistant, managing shows and installations, as well as maintaining the gallery's online presence. Emily was also a Founding Partner at Bloom Machine, a role they held in 2013.

Lastly, Emily worked as a Research Assistant at Dr. Anstis - University of California, San Diego, where they gained experience in conducting research.

Emily Dowgialo has a Bachelor of Arts degree in Psychology from UC San Diego. Emily also attended Hackbright Academy and studied Computer Software Engineering.

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