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Roxana Palacios has work experience as a Business Analyst at Uassist.ME since March 2018. Roxana also has experience as a Customer Service Representative at SYKES, EL SALVADOR. In this role, they handled inbound calls, maintained a positive and professional attitude towards customers, responded to inquiries regarding billing and products, provided support and troubleshooting for networking or hardware issues. Roxana worked specifically with PlayStation customers from December 2015 to March 2018 and with Capital One Bank customers from June 2015 to November 2015.

Roxana Palacios obtained their High School Diploma from Liceo Cristiano Rev. Juan Bueno Central in San Salvador, El Salvador, from 2006 to 2008. Roxana pursued a Technical Electronic High School Diploma during this period. Currently, they are enrolled at the Universidad Tecnológica de El Salvador, where they are studying Computer Programming. Further details about their degree and field of study at the university are not provided.