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ANSHUL JAIN is a Senior Manager Analytics at Firstsource, where ANSHUL enables various teams to integrate digital technology into business processes and enhance customer digital experience. With a background in strategic planning, analytics, and market research, Anshul has a strong foundation in delivering advanced analytics and BI reporting solutions. Prior to their current role, Anshul worked at WNS and GENPACT in analytics roles, specializing in machine learning, data analytics, and business development insights. Anshul also has experience in the banking sector from their time at Punjab & Sind Bank. Anshul holds a PGDBM in Finance from the Institute of Management Technology and a B.E. in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya.