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Joanna Finch has a range of work experience in customer service and administrative roles. Joanna is currently working as a Customer Service Associate at Tymit since September 2022. Prior to that, they worked at Crosswater UK as a Customer Service Team Manager from November 2021 to September 2022. From 2015 to 2021, Joanna worked at The Telegraph and held various roles including Customer Engagement Team Leader, Customer Engagement Administration Specialist, Customer Service and Finance Administrator, and Customer Service Representative. Before that, they gained experience as a Sales Assistant at Icing on the Cake from 2013 to 2015. Joanna also had work experience as an Administrative Assistant at Medway Cyrenians in 2012.

Joanna Finch attended The Hundred of Hoo Academy from 2008 to 2015. No specific degree or field of study was mentioned. Additionally, Joanna has obtained three certifications: "Coaching Skills for Leaders and Managers" from LinkedIn in August 2020, "Having Difficult Conversations: A Guide for Managers" from LinkedIn in August 2020, and "Management Foundations" from LinkedIn in August 2020.