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Barbora Davidová has a strong background in customer care and management roles. Barbora currently serves as the Head of Customer Care CZ & PL at Twisto payments a.s., where they are responsible for overseeing customer support processes, ensuring consistency across countries, managing performance and quality, maximizing customer satisfaction, and developing efficient administrative support. Prior to this role, Barbora worked as the Customer Care Manager at Twisto payments a.s. In addition, they have extensive experience at Provident Financial s.r.o. (IPF), where they held various positions including Change Implementation Senior Specialist, CSC Digital Channel Manager, CRM Specialist, Service Centre Project Supervisor, Customer Care Team Leader, and Customer Care Representative.

Barbora Davidová began their education journey in 2000 at SOŠ U Vinohradského hřbitova 3, where they studied Chemicko-Farmaceutická výroba (Chemical-Pharmaceutical Production) until 2004. Afterwards, in 2004, they attended Jazyková škola Linqua Viva, focusing on learning Angličtina (English) for a year. In 2005, Barbora enrolled at the Czech University of Life Sciences Prague, specializing in Udržitelné využívání přírodních zdrojů (Sustainable Utilization of Natural Resources) until 2006.