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Sean Williamson has extensive experience in the technology sector, currently serving as the Manager for EMEA Personalized Support at Twilio since July 2019, after progressing from roles as EMEA TAM Team Lead and Technical Account Manager. Prior to joining Twilio, Sean worked at Amazon Web Services (AWS) from October 2011 to July 2019, where roles included Cloud Support Engineer, Cloud Support Associate, and TCSA. Sean earned a Bachelor of Science (BSc) in Digital Forensics & Information Security from Technological University Dublin between 2009 and 2012.