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Keerthana Unni's work experience starts with their current role as a Live Operations Analyst at Tryzens since 2023. Prior to this, they worked at Wipro. Their most recent role at Wipro was as a Senior Project Engineer | Technical Lead - Digital WebOps from July 2022 to March 2023. In this role, they were responsible for handling work allocations, creating report data and metrics, managing technical escalations, and conflicts within the team. Before this, Keerthana worked as an Operations Analyst at Wipro from September 2019 to March 2023, where they demonstrated expertise in identifying, analyzing, troubleshooting, and fixing issues in customer-centric applications. keerthana also served as a Subject Matter Expertise for OMS (Order Management System) and had hands-on experience in monitoring and troubleshooting applications. Keerthana's first role at Wipro was as an Integration Developer from May 2018 to September 2019, where they gained experience in designing and developing SOAP and REST API platforms and working with CA Layer7 API Gateway.

Keerthana Unni has a strong educational background in the field of technology. In 2018, they enrolled at Birla Institute of Technology and Science, Pilani to pursue a Master of Technology degree in Computer Software Engineering, which they completed in 2022. Prior to that, from 2015 to 2018, they attended Nehru Arts and Science College, where they obtained a Bachelor's degree in Electronics and Communication Systems.

In addition to their formal education, Keerthana Unni has also earned several certifications. These include the PagerDuty AIOps Certification from PagerDuty in May 2023, the BlazeMeter Test Data for GUI Functional Testing Certification from BlazeMeter University in March 2022, the PagerDuty Customer Service Operations Certification from PagerDuty in March 2022, the Oracle Cloud Infrastructure Foundations 2021 Associate Certification from Oracle in December 2021, and the Incident Responder Certification from PagerDuty in September 2021.

Furthermore, they have obtained the Microsoft Certified: Azure Administrator Associate Certification and the Microsoft Cloud Week Pro - Participant Certification from Microsoft in September 2021. keerthana also earned the PagerDuty Foundational Practitioner Certification from PagerDuty in September 2021, the IBM Certified Solution Implementer - API Connect 2018.x Certification from IBM in May 2021, and the Microsoft Certified: Azure Data Fundamentals Certification from Microsoft in May 2021.

Additionally, Keerthana Unni holds the API Academy Foundations Certified Certification and the API Product Manager Certification from API Academy in April 2021. keerthana has also earned the IBM Certified Solution Implementer - DataPower Gateway v7.6 Certification from IBM in March 2021, the Microsoft Certified: Azure Fundamentals Certification from Microsoft in September 2020, the API Security Architect Certification from API Academy in July 2020, and the API Designer Certification from API Academy in June 2020.

Finally, they obtained the Red Hat Delivery Specialist - Container Platform Application Deployment Certification from Red Hat in May 2022.