Shubha B. is an experienced professional in customer experience and service management, currently serving as a Senior Customer Experience Associate at Line since August 2022. Prior to this role, Shubha worked as a Travel Consultant at Holisto, where responsibilities included customer service and acting as a liaison between customers and hotels. Shubha's background includes significant experience in the hospitality and airline industries, having served as Guest Relations Manager at World Square Hotels, Guest Services Agent at Kingfisher Airlines, and Customer Service Agent at IndiGo, among other roles. Shubha holds a Master's degree in Physics from HNBGU, completed in May 2003.
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