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Nick Parrinello currently serves as the Learning and Development Sales Experience Lead at Trupanion, where responsibilities include leading monthly training cycles for new hires focused on onboarding, compliance, systems training, and customer care, particularly for Sales and Retention teams. Previous experience includes roles at DISH Network, where Nick was a Sales Trainer facilitating a comprehensive four-week blended learning program and served as Customer Retention Manager, enhancing communication strategies to retain customers. Earlier in a decade-long career at Starbucks, Nick held the position of Store Manager, overseeing operations and ensuring exemplary customer service. Nick holds a Bachelor's Degree in Health/Health Care Administration from National University and an Associate’s Degree in Accounting and Finance from the University of Phoenix.