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Gerson Pereira is currently serving as a Software Engineer in Test at TruDoc since November 2023. Prior to this role, Gerson worked at Dunzo for six years, advancing from Quality Assurance Engineer to Quality Assurance Lead. Responsibilities at Dunzo included planning, writing, estimating, and executing tests for various features, managing application releases on Android and iOS, and testing payment gateway integrations alongside user backend services during cloud platform migrations. Gerson also excelled as a Customer Support Lead, where a high-performing team achieved an 80% success rate in resolving critical issues, and implemented processes that reduced average ticket resolution time by 85%. Gerson holds a Bachelor of Technology in Mechanical Engineering from Christ University, Bangalore, completed in 2017.