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Vladimir Uspenskii is a skilled Technical Support Engineer currently working at Checkmk since July 2023, where responsibilities include managing technical requests, resolving customer issues, and collaborating with the development team. With previous experience as a Service Engineer at RingCentral, Uspenskii specialized in troubleshooting cloud telephony and played a key role in incident management. Prior roles include Customer Support Engineer at AxiomSL, Technical Support Engineer at Veeam Software and MSP360, and Technical Support Specialist at Majordomo.ru, showcasing a consistent focus on customer support and technical problem-solving. Uspenskii holds a Bachelor's degree in Computer Systems Networking and Telecommunications from Saint Petersburg State University of Telecommunications.