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Salman Adil has a strong background in customer service, with experience as a Customer Support Officer at Transport for Greater Manchester since October 2021, where performance consistently exceeded benchmarks by 20%. Prior to this role, Salman served as a Senior Customer Service Advisor at RAC, achieving over 90% renewal rates by developing personalized customer offers. Experience also includes positions at first direct as a Senior Customer Service Executive, handling diverse banking operations with regulatory compliance, and as a Senior Customer Service Advisor at HSBC, assisting with financial inquiries and loan applications. Salman holds a Bachelor's degree in International Business Management from the University of Central Lancashire.