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Jiaqi Cai has worked in the technology sector since 2012. In 2012, they were a Software Development Intern at Wuhan Kotei Informatics Co.,Ltd. In 2013, they were employed as a Computer Technician at China Industrial Bank, where they were learning business processes to build an insight in banking for future technical work of system maintenance and optimization. In 2015, they were a Software Development Intern at Carbomap. Since 2016, they have been working at Transfinder as a Team Lead and Software Engineer.

Jiaqi Cai obtained a Bachelor's Degree in Spatial Informatics and Digitalized Technology from Wuhan University between 2009 and 2013. Jiaqi then went on to obtain a Master's Degree in Geographical Information Science from The University of Edinburgh between 2014 and 2015. Additionally, they have obtained two certifications from Coursera, one in Improving Deep Neural Networks: Hyperparameter tuning, Regularization and Optimization in March 2018, and one in Neural Networks and Deep Learning in December 2017.