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Mercy A. is a highly experienced professional who has worked in various roles within the software industry, specializing in product management, Scrum, and quality assurance. With a strong educational background including a Master of Science and a Master of Business Administration, Mercy has worked for companies such as TransPlus Software, goeasy Ltd., NEC Corporation of America, and Fleet Technology. Throughout their career, Mercy has held titles such as Product Owner, Manager, Scrum Master, and Quality Assurance Analyst, showcasing their versatility and expertise in the field.