ÂÜÀòÂÒÂ×

Geoff Assing has a diverse work experience spanning over two decades. Geoff currently serves as the Director of Sales Operations at AutoTrader.ca, where they lead a team responsible for managing support functions related to driving sales productivity. Prior to this, they worked at Lone Wolf Technologies as the Senior Manager of Support Operations, providing leadership to a team supporting real estate transaction management and back office accounting software. Geoff has also held the position of Director of Sales Operations at Heritage Education Funds Inc., where they provided leadership and direction to the sales support team. Additionally, they have served as the Director of Operations at Global RESP Corporation, Manager of Contact Centre at Club Auto Roadside Services Ltd., and Manager of Sales and Distribution Operations and Training at Knowledge First Financial. Geoff has also held managerial roles at Tucows Inc., Hostopia Inc., and Webhelp.com, where they gained experience in technical support, call center operations, and customer service management. Throughout their career, they have successfully implemented strategic initiatives, achieved key milestones, and improved customer experiences.

Geoff Assing completed their Bachelor's degree in Mathematics and Statistics from Concordia University in 2000. Additionally, they obtained a Certificate in Fundamentals of Project Management from the University of Toronto Mississauga, with an end year unspecified. Furthermore, Geoff Assing has obtained several certifications from Talkdesk, including the Talkdesk Grandmaster Certification, Talkdesk Master Certification (obtained three times), Talkdesk Supervisors Certification, and Talkdesk Agents Certification. The certifications from Talkdesk were obtained in various months and years, with the most recent being in June 2020.