Jesus Solorio has a diverse work experience spanning over several companies. Jesus started their career as a Private Investigator at Allied Management Resources, where they conducted undercover investigations and drafted daily findings reports. Later, at Insurance Auto Auctions, Jesus served as an Expense Entry/Customer Service Lead, responsible for quality control and handling billing transactions with clientele. Moving on to Time Warner Cable, they held various roles, including Customer Service Lead, E-Care Support Senior Coordinator, and External Operations Supervisor. During this time, they were responsible for supervising call center operations, training and providing feedback to agents, launching new call center operations, and assisting in the creation of digital tools. Following that, Jesus worked as a Customer Service & Repair Manager at Airespring, where they built departmental processes to boost customer satisfaction and productivity. At TelePacific Communications, they served as a Manager, Premier Repair, responsible for boosting customer satisfaction and retaining revenue. Currently, Jesus is working at TPx as the Director of Technical Support, overseeing the company's Retail Repair and Chronic Repair Teams. Jesus has a proven track record of improving customer satisfaction and reducing customer churn.
Jesus Solorio attended Los Angeles Valley College from an unknown start year until 2011. No degree or field of study was specified.
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