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Scott Smith is an experienced IT professional currently serving as an IT Systems Analyst at TOTE since January 2021. Prior roles include TSG Technician at UPS, Field Tech Senior Analyst at NTT DATA, and Service Desk Field Technician at AvMed, where expertise in configuring and deploying desktops and networks was demonstrated. Scott has also worked as an IT Support Technician at Elder Options and ARC of Alachua, managing and troubleshooting computer networks, and as a Technical Systems Consultant at James Moore, providing support to clients. Additional experience includes facilities maintenance at Santa Fe College and technical roles at Jewish Council of North Central Florida and Digital Reception Services, Inc. Scott holds multiple certifications including CompTIA Network+ and A+, along with an Associate of Science degree in Networking Services Technology from Santa Fe College.