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Daisy C. is an experienced Application Support Engineer currently working at Top Oil - Fueling Ireland since April 2023, following a role as a Support Engineer at Amazon from July 2020 to March 2023, where responsibilities included ensuring high availability of third-party Time & Attendance applications for employees in Germany and France. Prior to Amazon, Daisy held various positions at Dell from September 2008 to July 2020, including Application Management Senior Advisor and SRE Senior Advisor, focusing on implementing monitoring improvements and providing global technical leadership for application support teams. Additionally, Daisy worked as a Business System Analyst at Di Uno Informática from 2002 to 2008, specializing in HR processes. Daisy holds a technical degree in Data Processing from Centro de Estudos Técnicos – CETEC/UCS, earned between 1996 and 1999.