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Galina Butova is an experienced professional in customer success and operations, currently serving as Customer Success Manager & Operations at Toon Boom Animation since June 2019. Prior roles include Strategy Consultant at Vertex Partners Inc, providing consulting on new business strategies in the entertainment sector, and Business Strategy Analyst at Skylight Consulting Inc, where Galina managed IT and strategy projects for mid-sized clients and facilitated a significant investment for a video streaming tech startup. Previous experience includes Project Manager at Macte! Labs, Inc, focusing on game development, and Content Manager at Academ Media, responsible for creating content for mobile apps in multiple languages. Galina holds a Master’s Degree in Cultural Anthropology from Novosibirsk State Pedagogical University and has participated in various language and culture programs.