Rafael Friedlander has a diverse work experience spanning over several industries. Their most recent position was as a Customer Success Engineer at Toka, where they started in May 2023. Prior to this, they worked as a Customer Success Manager at Cyber Intelligence from August 2021 to May 2023. In this role, they implemented and maintained Cyber Intelligence and Analytical solutions globally, streamlined customer deployment, and improved issue resolution.
Before joining Cyber Intelligence, Rafael was a Pre-Sales professional at Elbit Systems from October 2018 to August 2021. Additionally, they served as a Project Manager at Bringg in early 2018, where they contributed to the company's delivery logistics solutions.
Earlier in their career, Rafael held positions at Lenovo as an OEM Sales Executive from January 2015 to February 2018. Prior to that, they worked at IBM as a Brand Sales Specialist from June 2013 to December 2014. Rafael also served as a Senior Pre-Sales Consultant at Oracle Corporation from June 2010 to May 2013, where they provided strategic consulting for product direction and value maximization.
Rafael's experience in the technology industry includes roles at Sun Microsystems, where they worked as an EMEA OEM Specialist (Pre-Sales) from August 2006 to June 2010, and as a Solution Architect from January 2001 to July 2006. In these roles, they collaborated with main Israeli customers and managed datacenter infrastructure projects.
Earlier in their career, Rafael worked at Amdocs as an Application Engineer from January 1999 to December 2000, where they were involved in all phases of development and provided customer support and training. Rafael started their career at Sun Microsystems as a System Engineer Trainee from August 1996 to January 1999.
Overall, Rafael Friedlander's work experience showcases their expertise in customer success, pre-sales, project management, and consultative roles within the technology industry.
Rafael Friedlander has an educational background that includes an MBA from Bar-Ilan University, which they obtained from 2005 to 2006. In addition, they hold a Bachelor of Science (BSc) degree in Electrical/Electronic Engineering from Universidade Presbiteriana Mackenzie, which they completed from 1994 to 1998. Rafael also received additional certification from IBM in the form of the IBM Global Sales School, which they obtained in March 2014. Rafael's educational experiences demonstrate a diverse range of academic and professional development in various fields.
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