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Waqas Aftab is a seasoned professional with extensive experience in customer and client success management across various industries. Currently serving as a Customer Success Manager at TCP Software since May 2023, Waqas previously held roles at Cedar Financial as both Client Success Manager and Client Success Specialist. With a robust background in management and operational efficiency, Waqas served as Director at Junaid Corporation, where responsibilities included overseeing the transition of consumer lending products and implementing ERP systems. A track record of driving sales, improving customer experiences, and generating significant revenue is evident through roles at Bushra Aftab - Fine Diamonds & Kundan Polki, Atlas Bank, and Standard Chartered Bank. Waqas holds a BBA in Finance from the University of Houston and an Associate's degree in Business/Commerce from Dean College.