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Muhammad Amir Riaz is an experienced professional in customer success and recruitment, currently serving as a Customer Success Manager at TCP Software, where responsibilities include supporting the full life-cycle of recruiting and fostering client relationships. Muhammad has previously held roles such as Technical Success Manager, Mediation Specialist at Upwork, where dispute resolutions were managed between clients and freelancers, and Enterprise Service Manager at Humanity, handling accounts with significant monthly recurring revenue. Additional experience includes positions in customer support and talent management across various organizations, emphasizing strong communication, problem-solving abilities, and a commitment to aligning business goals with client needs.