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Callen Hannibal is an experienced customer service professional currently working as a Customer Service Representative at Timbuk2 since November 2019, where exceptional service is provided through multiple communication channels while also managing additional projects related to marketing and community donations. Prior experience includes roles at Peet's Coffee as a Barista, at Genesys as a Receptionist managing guest relations and administrative tasks, and at The Salvation Army Kroc Center as a Food Service Attendant. Academic qualifications include a Bachelor of Arts in International/Global Studies from the University of Idaho and a Study Abroad program in International Relations and Affairs at Université Lumière Lyon 2, alongside an Associate of Science in General Studies from North Idaho College.