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Danielle Coughlan is an experienced professional with a strong background in operations, content management, and quality assurance across various industries. Currently serving as Operations Team Lead at TikTok since January 2022, Danielle manages multiple EMEA & MENA Quality Analyst teams focused on policy localisation and quality assurance. Prior to TikTok, Danielle worked as a Freelance Travel Writer and served as Team Lead at Covalen, leading analysts in the accurate application of content policies. Additional experience includes roles at Cpl as a Quality Auditor and Analyst, as well as Food and Beverage Coordinator at DoubleTree by Hilton and The Marker Hotel. Danielle began a career in television production as a Production Coordinator, and holds an Honours degree in Audiovisual Communications Technologies from the University of Johannesburg.