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Gergana Georgieva has extensive experience in CRM and customer service roles, having worked in various positions in companies such as Tiebreak Solutions Bulgaria, GoWild Gaming, and GVC Group. Gergana has also worked as a tour guide, account executive, and sales clerk in different industries. Gergana is skilled in managing teams, automating CRM processes, and handling customer interactions across various channels. Additionally, Gergana has pursued further education in German language and soft skills.