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Alex Miller is an experienced customer experience professional currently serving as a Customer Experience Manager at Thrive, where responsibilities include managing circuits, networks, and unified communications systems, with a strong emphasis on internal collaboration and service improvement. Prior experience includes a role as a Customer Care Analyst at Riskonnect, Inc., focusing on technical support and improving business functions, and an Operations & Support Associate position at Weaver, managing multiple construction projects. Earlier roles include Customer Champion at KatKin, a Christmas Sales Associate at Fortnum & Mason, and a Flight Attendant with Qatar Airways, where Alex oversaw passenger safety and service. Alex holds a Bachelor's Degree in Chemistry from UCL and an extended science degree from the University of Plymouth.