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Kuber Sethi

Customer Success at Shibumi

Kuber Sethi has worked in various roles in the customer success, solutions and systems engineering, network operations, and business development fields. In 2021, they began working as a Customer Success for Shibumi. From 2019-2021, they worked as a Customer Success Director for Instaclustr, where their responsibilities included achieving revenue growth targets, driving product adoption, and managing churn. From 2014-2019, they worked as a Senior Solutions and Systems Engineer for ContentKeeper Technologies, where they worked with product managers to develop technology roadmaps and provided 3rd level support to worldwide customers. From 2013-2014, they worked as a Systems Engineer for Dalet Digital Media Systems, where their responsibilities included providing support on the Dalet system and dispatching support requests. From 2012-2013, they worked as a Network Operations Engineer for Southern Cross Austereo, where their responsibilities included monitoring the SCA network and providing an excellent level of response rate to any occurrences. Lastly, from 2011-2012, they worked as a Business Development Manager for Fat Prophets, where they implemented business ideas to generate revenue and collaborated with the wealth management division.

Kuber Sethi has an educational background in systems engineering. Kuber completed their Masters of Information Systems and Project Management at the University of New South Wales between 2013 and 2015. Prior to that, they obtained a Bachelor of Systems Engineering (honours) at The Australian National University between 2008 and 2011, with a focus on mechatronics and renewable energy systems. Kuber also has certifications from Amazon Web Services (AWS), Cisco, and Microsoft.

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