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Joe Andrews is a seasoned IT professional currently serving as the Lead IT Services Manager at Thomas Miller since October 2023. Previously, Joe held the position of Head of Service Management at Cantium Business Solutions from July 2022 to September 2023 and spent nearly nine years at Liberty Specialty Markets as the Head of Infrastructure and Desktop Services. Joe's extensive experience includes roles such as IT Services Engineer at the UK Ministry of Defence and IT Service Desk Analyst, focusing on IT service management, incident resolution, and stakeholder engagement. Joe began a career in the Royal Navy as a Communications and Information Systems Specialist, supporting complex communication systems in a submarine environment. Currently pursuing a Bachelor of Arts in Business Management from The Open University, Joe's background combines technical expertise with strong leadership in IT service delivery and project management.