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Michael Lerette is a seasoned IT professional currently serving as Manager of IT Client Services at Stewart McKelvey since August 2023. Prior to this role, Michael held various positions at Bell from January 2015 to June 2023, where as Senior Service Manager, Michael fostered a high-performance environment in national VoIP delivery and support teams through process modernization and automation. Michael's earlier experience includes roles at Bell Aliant from March 2007 to December 2014, where responsibilities ranged from Service Manager to Client Services Manager, overseeing customer-facing services, incident management, and team leadership. Michael's career began at xwave from January 2001 to March 2007 as a Client Advocate, providing telecommunications support and consulting on service improvements, and also held the position of Programmer Analyst.