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Michael Lock has extensive work experience in various product management, marketing, and user experience roles. Michael is currently working as a Product Director at Thomas International. Prior to this, they served as the Chief Product Officer at The Chemistry Group from 2016 to 2022. Michael also worked as a Group Product Manager at Guardian News & Media and as a Product Director at ShipServ.

Before that, Michael held significant positions at Experian, where they served as a Product Director for Experian Consumer Services and Head of Credit Monitoring and Auto Product for Experian Consumer Interactive. Michael managed a team of professionals and was responsible for product development, user experience design, and product marketing.

Earlier in their career, Michael worked as the Director of International Online User Experience at Hilton Hotels Corporation, Customer Strategy and Insight Manager at uswitch.com, and Manager in the e-business department at British Airways. Michael also served as a Communications Manager at Jigsaw Consortium and held marketing analyst and marketing manager roles at Calortex, a successful mains gas start-up.

Overall, Michael Lock has a wealth of experience in product management, marketing, and user experience across a range of industries and organizations.

Michael Lock has a diverse education history. In 1983 to 1989, they attended High Wycombe Royal Grammar, where they achieved A levels in History, Economics, and English Lit. Later, from 1990 to 1993, they pursued a degree in History/Politics/Economics at Cardiff University, earning a 2:1. In 1997, they completed an Advanced Certificate in Marketing from CIM | The Chartered Institute of Marketing. Following this, in 1999, they obtained a Diploma in Direct Marketing from The Institute of Direct Marketing. Lastly, in 2003, they pursued a Certificate in Information Technology from The Open University, with a focus on systems thinking and the internet.